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Showing posts from July, 2024

Change Your Product or Change Your Customer?

Change Your Product or Change Your Customer? In the dynamic world of business, the age-old question often arises: Should you modify your product or service, or should you seek a different clientele? It's a strategic dilemma that countless entrepreneurs and businesses have faced. Let's delve into this critical decision and explore some real-world examples. When to Change Your Product or Service There are instances when altering your offering is the most prudent course of action. This might be necessary when: Market trends shift: Consider Blockbuster, once a video rental giant. As streaming services like Netflix and Amazon Prime emerged, consumer preferences changed dramatically. Blockbuster failed to adapt, while its competitors thrived by offering a digital, on-demand experience. Technology advances: The camera film industry is a classic example. With the advent of digital photography, companies like Kodak struggled to transition. Those who embraced di...

Are You More EQ or Emotional: Decoding the Language We Use

Are You More EQ or Emotional: Decoding the Language We Use We all know the importance of emotional intelligence (EQ) in today's world. It's the ability to understand and manage our emotions, as well as those of others. But what about emotional quotient (EQ)? Is it the same thing? Not quite. EQ is a term sometimes used interchangeably with EI, but it often refers more to the measurement of emotional intelligence. Think of it as the score you might get on an emotional intelligence test. Here's the twist: While EQ might be a number, our emotional intelligence shows in our everyday communication. So, how do we talk in a way that reflects high EQ? Here's where things get interesting. 15 Phrases That Reveal Your EQ (Even if You Don't Feel Emotional): "I hear you..." - Acknowledges and validates the other person's feelings. "It sounds like you're feeling..." - Demonstrates empathy and understanding. "Can you tel...