Skip to main content

Posts

Showing posts with the label digital coach

Leadership In An Uncertain World

Leading during the pandemic was a wake-up call for many of us. When Covid first hit, we had to act so swiftly that we didn’t have time to debate which leadership styles to adopt. We were navigating a crisis with no map, so we relied on instinct. Leaders need to adjust their style and use new skills when the world gets weird. It turns out, leaders who were both decisive and empathetic rose to the top. Decisive leadership helped us deal with the sudden shift to remote work—both our own and that of our customers. For example, ServiceNow quickly created emergency-response applications on our platform to help customers manage the unique, rapidly evolving challenges presented by the Covid-19 pandemic and followed that up with return-to-workplace applications. Leaders also realized that empathy was critical. People were burned out, working overtime as employees, caregivers, and teachers. We were confined to close quarters with cranky family members, and each headline was more depre...

How To Build A Coaching Culture To Drive High Performance

While more companies are embracing the theory that learning through coaching and making mistakes is the most beneficial way for employees to learn, some leaders still believe in running their organization according to a strict set of rules. C-suite executives who haven’t experienced it themselves may be skeptical about the value of a coaching culture in helping teams develop skills and perform at a high level, but they often change their minds once they witness the benefits of adopting one. Here, 15 members of Forbes Coaches Council discuss the power of a coaching culture and the ways leaders can harness it to help develop high-performing teams.  Forbes Coaches Council members share ways to harness the power of a coaching culture to drive high performance. 1. Give The Freedom To Try New Approaches Adopting a coaching culture creates an environment where teams are free to experiment and try new approaches to resolving the challenges in their way. A coaching culture suppor...

AllianceBernstein Expands Offerings for Advisors

AB pointed to a recent study published by FUSE Research Network that said more than 90% of advisors reported they considered practice management programs important. To meet that demand, AB said it developed its new practice management solution set that includes the AB Digital Coach. The new, interactive diagnostic experience created for advisors enables them to identify their top-priority practice management opportunities, according to AB. “By leveraging insights from behavioral finance and the AB Advisor Institute’s experience in practice management strategy, the Digital Coach provides advisors with a personalized learning plan designed to address issues and opportunities most pressing their clients, all in 10 minutes or less,” it said. “AB created this comprehensive approach for advisors to better meet customer needs,” according to Mark Gessner, head of U.S. retail at AllianceBernstein. “Through our design process, we discovered that advisors require more supp...

How to Plan Your Curriculum as a Digital Coach

Every coach should have an online presence. But being a digital coach is not as easy as it seems. The biggest challenge a new digital coach faces is planning the curriculum. A curriculum should be set in a way that the students gain maximum knowledge, without a moment of dullness and at the same time stay connected. Within that connection, the concepts shared should be linked to one’s own experience to make the curriculum more profound. A coach should constantly keep their material and methods updated. The curriculum should be designed in a way that not only increases the completion rate but also provides certainty to the people signing up.  Research by Global Industry Analysts suggests that e-learning will be a $325 Billion industry by 2025. However, the industry average completion rate of e-learning courses can be as low as 5%. Nevertheless, I have cracked a methodology that has made my average completion rate 50%. With my experience, I recommend a six-step p...