A hot topic during the pandemic, there is now a large body of resources and literature on resilience. However, most discussions on resilience focus on individuals. While building individual resilience is essential, resilient individuals don’t necessarily guarantee a resilient team or organization. How can we do it better? What is Resilience? The word is derived from the Latin resiliere, resilience means to “bounce back.” According to the APA, resilience is “the process and outcome of successfully adapting to difficult or challenging life experiences, especially through mental, emotional, and behavioral flexibility and adjustment to external and internal demands.” Among the many tools used to measure resilience is the Connor Davidson Resilience Scale, a 10- to 25-item scale that measures, among other things, the ability to adapt to change, cope with stress, stay focused, not get discouraged, and manage unpleasant feelings, such as anger, pain, and sadness. On the ground, howeve...
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