Low-Skilled Workers Are An Untapped Asset If You Invest In Them Organizations around the world continue to struggle to attract the talent they need, with the shortage leading to intense competition between companies. This is prompting organizations to look wherever they can for the skills they need. A recent paper from Harvard Business School highlights how low-skilled workers are often an untapped resource, and that improving the skills of workers already on the payroll is often a more effective solution than looking externally. The report reveals, however, that low-paid workers are often criminally underinvested in by their employers, with many succumbing to the belief that there is a naturally high turnover of such staff, so there is no point in investing in them. "Most employers show little engagement in workers’ lives, provide minimal support for skill-building, give infrequent or unclear feedback, and offer almost no guidance on career pathways," the authors ...
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