Post-COVID-19, the future of working capital management has changed. Last year, supply chain complexity, inventory buffers, and loss of negotiating power all crimped many companies’ ability to reduce their working capital effectively. The height of the pandemic in 2020 also exposed weaknesses in supply chains. All those factors will increase the focus on how companies can improve working capital efficiency in 2021. In general, this year working capital management won’t be about squeezing suppliers on terms. For the 1,000 U.S. companies in the CFO/The Hackett Group Working Capital Scorecard, days payable outstanding (DPO, the number of days companies take to pay their suppliers) increased by 7.6% in 2020, to an all-time high of 62.2 days, up from 57.8 days in 2019. (See chart below.) (For more on the scorecard’s results, see Thursday’s story, Working Capital: A Tumultuous Year.) The biggest opportunities to improve working capital now are those components that lockdowns hit...
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