The fintech industry has seen major changes since the pandemic, both accelerating digital adoption and the need to satisfy new customer expectations. But implementing the appropriate fintech marketing techniques to align to this new world is becoming more and more challenging in a market that is already saturated. That’s why leading fintechs are now rebooting their strategy at multiple levels, including the way they had previously approached business and consumer engagement. One major shift is in how B2B decision makers like to buy products and services. Today, nobody wants to feel “sold to”. This is a very different market where people like to do their own research, and educate themselves and self-serve their needs, often without ever contacting a salesperson. 🔍In fact: B2B buyers have done up to 70% of their research before they even speak to sales. 40% of buyers named “having to contact sales for a demo or free trial” a major turn off and making them le...
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